PATIENT SAFETY AND QUALITY HEALTHCARE

ARMC CEO MIKE MURPHY, WHY DO YOU ALLOW THIS AT YOUR HOSPITAL?????


Acts that interfere with patient care
Medical intimidation can encompass behaviors that range from verbal insults to physical assault, say researchers who've studied the problem for years. The broad category includes the following specific behaviors, outlined in a medical safety journal.
— Profane or disrespectful language
— Demeaning behavior, such as name-calling
— Sexual comments or innuendo
— Inappropriate touching, sexual or otherwise
— Racial or ethnic jokes
— Outbursts of anger
— Throwing instruments, charts or other objects
— Criticizing other caregivers in front of patients or other staff
— Comments that undermine a patient's trust in other caregivers or the hospital
— Comments that undermine a caregiver's self-confidence in caring for patients
— Failure to adequately address safety concerns or patient care needs expressed by another caregiver
— Intimidating behavior that suppresses input by other members of the healthcare team
— Deliberate failure to adhere to organizational policies without evidence to support an alternative
— Retaliation against any member of the health care team who has reported a violation to the code of conduct or who has participated in an investigation of an incident
From Patient Safety & Quality Healthcare